Privacy Policy

The privacy policy explains the what, how, and why of the information we collect during your use of Worbix. We’ll only ever access your account to help you with a problem or squash a software bug. We’ll never change or delete your files unless you ask us to. We certainly never share or sell your email addresses, templates or images.

Identity & Access

When you sign up for Worbix, we ask for your name, site name, and email address. That's just so you can personalize your new account, and we can send you updates, or other essential information. We’ll never sell your personal info to third parties, and we won’t use your name or company in marketing statements without your permission, either.

When you write to us with a question or to ask for help, we'll keep that correspondence, and the email address, for future reference. We also store any information you volunteer, like surveys or suggestions, for as long as it makes sense.

The only times we’ll ever share your info:

  • To provide products or services you request.
  • To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Worbix Terms of Service, or as otherwise required by law.
  • If Worbix is acquired by or merged with another company. We’ll notify you before any info about you is transferred and becomes subject to a different privacy policy.

Law Enforcement

Worbix won’t hand your data over to law enforcement unless a court order says we have to or we are otherwise so required by applicable law.

Encryption

All data is encrypted when transmitted from our servers to your browser. Data isn’t encrypted while it's live in our database since it needs to be ready to send to you when you need it.

Deleted Data

When you cancel your account, we generally preserve the data for 30 days and then delete it permanently. Anything you delete on your account while it's active will also be removed within 30 days.

Your Personal Information

Your contact’s information: When you add an email distribution list or create a contact in Worbix, we have access to the data on your list and the information associated with your contact. We do not sell your contact’s information. Unless we suspect you are in violation of our Terms of Service or are violating applicable law, we will not email or contact your list or access or share your list. If we receive complaints from a contact about your communication with them, we may connect with them to guarantee you are complying with our Terms of Service.

Information from your use of Worbix: We may obtain and use information about how and when you use Worbix. This information may include your IP address, the time of day you visit Worbix, your browser and actions taken by you within the application.

To bill and collect monies owed: We may send you emails and notices of delinquency and alert you via a phone call if we need different credit card information. We use third parties for secure credit card processing, and we send your billing information to those third parties to process your orders and credit card payments.

Changes & Questions

Worbix may update this policy — we’ll notify you about significant changes by emailing the account owner or by placing a prominent notice on our site. You can access, change or delete your personal information at any time by contacting us.

Questions about this privacy policy? Please get in touch at support@worbix.com.